Our Traveller Experience Team
Meet the people who take your trip from “personalized” to perfect
Think of your Traveller Experience team member as the constant thread in every B&R journey—the one who knows your quirks, remembers your milestones, and makes sure even the smallest touches feel effortless. They’re the steady hand connecting you to the right regions and the right designers, turning sparks of inspiration into beautifully realized adventures. With decades of experience and passports stamped in more than 70 countries, they bring curiosity, care, and a level of personalized service you won’t find anywhere else.
How We Elevate Your Travel Planning
Because understanding you is where exceptional travel begins
Your Dedicated B&R Contact
Each B&R traveller has a dedicated B&R Contact. We take the time to learn your style, preferences, and travel dreams before anything else.
Relationship-Driven Planning
Whether you’re planning one special trip or mapping out your next five years of travel, we work closely with you to bring your vision to life.
Expert Guidance at Every Step
We match you with the local Experience Designer who can best bring your vision to life.
Trips Designed Around Your Perfect Fit
We help you refine what “perfect” means, from riding distances to the small touches that matter most.
Support Before & During Your Journey
You can count on us for guidance as you prepare—and for support once your trip is underway.
Continuous Improvement, Trip After Trip
We capture your preferences and insights so every adventure becomes more personalized than the one before.
Megan Oates; Director, Traveller Relationships
For 14 years Megan has helped our Experience Designers shape unforgettable journeys, facilitating countless moments of magic along the way. An early riser who treasures quiet mornings, she dreams of hiking the Dolomites with her mom, and loves to reminisce about carrying the Olympic torch in 2010.
Julie Ritchie; Director, Traveller Experience
Julie has spent 31 years shaping journeys at B&R; first as a guide on seven continents, later leading some of our most seasoned travellers on unforgettable adventures. She starts each day with yoga and a bike ride, bakes legendary sourdough, and just returned from guiding our legendary Camino de Santiago Walking trip.
Gabriella Brundu; Manager, Traveller Relationships
Born in Sardinia, Gabriella’s curiosity carried her across Europe and into a career at B&R. After eight years, she still delights in sparking wonder for travellers. When she’s not on the clock, she’s running marathons, cooking up legendary lasagna, or dreaming of showing her kids the magic of Africa.
Mark Harris; Manager, Traveller Relationships
With over a decade at B&R, Mark has a gift for uncovering what fuels each traveller’s wanderlust and a passion for helping our designers weave it into unforgettable journeys. Mornings find him racing on his bike, while afternoons often involve dreaming up his next adventure, or reminiscing about his most recent journey to Japan’s southernmost island of Kyushu.
Get In Touch With A Travel Expert
1.866.551.9090
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