Travel Protection & Cancellation

Standard Cancellation Terms & Optional Travel Protection

In the spirit of its ongoing commitment to ensuring your total comfort with every aspect of your travel experience, Butterfield & Robinson offers optional travel protection in the event that you need to cancel your Butterfield & Robinson trip or if you experience illness or accident on trip. It is optional; however, we strongly recommend adding Cavalry Elite Travel Insurance™ on every trip.  Cavalry combines into a single integrated program the best evacuation with the premier travel insurance coverages designed for passionate travellers.  Please review Cavalry’s available coverage options (listed below):

Please note: The following trips have unique cancellation terms and insurance coverage. Please click the trip name for specific details:

Ship Based Trips | Bistro Trips | Myanmar Trips | Bespoke Trips Sri Lanka

Insurance summaries for all other departures follow:


OPTION 1: Cavalry “Comprehensive Travel Insurance”

• Evacuation services combined with trip cancellation/interruption, primary medical expense coverage, emergency dental, baggage loss and more.

• Elite medical evacuation to your hospital of choice when you’re hospitalized empowers you to control your medical care

• High-end travel insurance coverages such as trip cancellation/interruption, primary medical expense coverage, baggage loss, emergency dental and more 24/7 access to paramedics, nurses and military veterans

• Optional security extraction in case of unexpected dangerous and chaotic events

 

OPTION 2: Cavalry “Evacuation & Medical Expense Coverage”

• Elite medical evacuation to your hospital of choice when you’re hospitalized empowers you to control your medical care

• Primary Medical expense, emergency dental coverage, baggage loss and more (no trip cancellation/interruption)

• 24/7 access to paramedics, nurses and military veterans

• Optional security extraction in case of unexpected dangerous and chaotic events

 

OPTION 3: Cavalry “Evacuation Only”

• Elite medical evacuation to your hospital of choice when you’re hospitalized empowers you to control your medical care

• 24/7 access to paramedics, nurses and military veterans

• Optional security extraction in case of unexpected dangerous and chaotic events

 

FOR FULL COVERAGE DETAILS AND LIMITS CLICK HERE.


Pricing & Payment Terms

The price per person for Cavalry Travel Insurance depends on age and cost of trip.

Cancellation by B&R

B&R reserves the right to cancel any trip at any time for any reason if there are too few participants, or if the quality of the trip or the safety of the travellers is judged to be compromised. In such a case, refund of payments received by B&R shall constitute full settlement. B&R cannot assume responsibility for any loss incurred on account of nonrefundable air tickets.


Summary of Cancellation Terms

Standard Cancellation Terms
(if you did not purchase insurance)

If you have to cancel your B&R trip, you are entitled to the return of these amounts:

Number of days prior to your trip:

270+ 100% Refund of deposit
96-269 50% Refund of deposit
61-95 75% Refund of trip cost
31-60 50% Refund of trip cost
0-30 100% Cancellation fee

CAVALRY ELITE Travel INSURANCE Protection Plan

If you have to cancel your B&R trip due to a reason as defined in the Cavalry Elite Travel Insurance Policy, you are entitled to the return of these amounts:

Number of days prior to your trip:

270+ 100% Refund of deposit
96-269 50% Refund of deposit
61-95 100% Refund of trip cost*
31-60 100% Refund of trip cost*
0-30 100% Refund of trip cost*

*These benefits are provided by Cavalry Elite Travel Insurance and are subject to the limitations and exclusions in that policy.

Between 270-95 days prior to departure, each traveller will be charged $500 to cancel or the traveller may choose to keep the full US$1,000 deposit in a holding account with us for a future trip.

If you have any questions about Travel Insurance don’t hesitate to call one of our Travel Advisors at 1-866-551-9090.


Butterfield & Robinson is a registered member of the Travel Industry Council of Ontario (TICO #1321983). Butterfield & Robinson and B&R are registered trademarks of Butterfield & Robinson Management Services Inc.

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