Published at Forbes.com | By Larry Olmsted
“When my wife and I did a bespoke solo cycling trip though Burgundy with Butterfield & Robinson, it began with their local guide coming to our hotel, delivering the bikes, fitting them, going over the routes and maps, offering personal restaurant and sightseeing recommendations, and it was he who was available via cellphone for problems or emergencies throughout. We never need to make the call, but he was available on the periphery at all times…”
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